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PMT Clientcare

PMT Clientcare

Who are we?

A Professional Management Team based in the East Algarve.

We have a high level of experience in all aspects of property management
and customer care.

We deliver a competitive, personal, flexible service without sacrificing  quality or care.

Our aim?
To run a successful, profitable property management company, providing an effective, efficient process that allows us to offer competitive and continuously improving services.

Adilia Coleman - Proprietor and Client Care Manager

 

"If you think it's too expensive to hire a professional to do the job,

wait until you hire an amateur".        Red Adair

Having spent my career to date in the service industry, I love what I do.

Problem solutions are my forte. Willing to go as far as it takes to ensure customer satisfaction is what I pride myself in.

Passionate and driven. Joe Paterno says it best: " you have to perform at a consistently higher level than others. Thats the mark of a true professional"

Born in 1967, Most of my childhood was spent here in Porto, Portugal. I emigrated to South Africa after my studies. I met my current husband 6 years ago and we married last year. A decision to emigrate to Portugal and settle in The Algarve was made upon the unique and challenging purchase of a long established business with a good reputation for service. I envisage expanding and continuing this history into the future.

My multilingual skills and ability to effectively communicate with the locals together with  my abilities will ensure we will take PMT East Algarve from strength to strength.


Dean Coleman

 

“ In Politics (as in business) if you want something said, ask a man; if you want something done, ask a woman”

Margaret Thatcher

Adilia, the perfect organizer and do-a-holic, I remain the mouthpiece. Having spent the better part of my career in management and sales – presenting and encouraging are my forte.

Born in Rhodesia to a Scottish mother and father of English decent. We left and spent most of my youth and adulthood in South Africa. After a tragic year we decided the quality of the fairer shores were beckoning – we emigrated to The Algarve.

My anticipation toward investing in a dwindling economy and downhearted populous – Passionate about life and people are undoubtedly my focus. Truly I look forward to spending time with each of you. I am here to assist.

Moto’s to stand by;

Passion produces Performance. Purpose – Passion – Plan – Production - Profit

FAQ's

Why am I paying a PMT Management Fee?
- Personal attention for your property weekly or 10 day inspection included
- Locally based personal Client care coordinator
- On call for your property 24hrs, 7 days a week
- Guest service support for your holiday rentals
- Key holding & mailing address facility


What makes PMT different from the rest?
- Extensive professional management experience
- Client loyalty first
- Total quality ethic
- One stop website with links to other services

Why use PMT East Algarve?

- Four years local property management experience
- Extensive management, quality, client care & marketing expertise
- Client loyalty first
- Service teams vetted to the highest standards
- Multi-lingual staff advice available
- Rental market advice and assistance available
- One stop website with links to other services
- `Can do´ mentality - just ask
- Services monitored, we ask, we listen, we respond
- How will you maintain the PMT high quality of service?
- Effective quality control plan
- Total quality ethic
- Timely, effective response to client problems
- These are our opportunities to improve

What services are available from PMT?
- Property Inspection - Weekly or every 10 days
- House sitter alternative – specific to client needs

Guest Services to support client holiday guests

- Key administration
- Meet and greet
- Hire facility
- Welcome parcel
- Cleaning/Linen
- Freshen up
- Freshen up & linen change
- Full clean
- Full clean & linen change
- Spring clean
- Outside areas

SERVICES

Type of Service


Property Inspection



House Sitter


Cleaning




Garden & Pool maintenance


Guest service

Details       


Weekly or 10 day visits amd report



Three levels


Linen and towel change
Fresh up
Final clean
Internal spring clean
External spring clean


Routine maintenance


Meet & Greet
Welcome pack
Final check on departure
Hire facilities
Emergency cover
Airport transfer
Information

Comments


Weekly visit or 10 day visit is included in management fee

Special instructions are noted and actioned


Remote system
Daily visits
Full time stay


Special instruction are noted and actioned




Garden design, irrigation systems, make-overs


Any special instructions can be catered for
Anything else you need just ask

 

   
       

TEL/FAX: (00351) 289842914
MOBILE: (00351) 916 561 734 or (00351)912 988 076

EMAIL: pmt_info@yahoo.co.uk or pmt_clientcare@yahoo.co.uk

Website: http://www.pmtalgarve.com

TEL/FAX: (00351) 289842914
MOBILE: (00351)916 561 734 or (00351)912 988 076

EMAIL: pmt_info@yahoo.co.uk or pmt_clientcare@yahoo.co.uk

Website: http://www.pmtalgarve.com